XWEB: MAPI Clients Message Status Not Automatically Updating (169849)
The information in this article applies to:
- Microsoft Outlook Web Access 5.5
- Microsoft Exchange Server 5.5
This article was previously published under Q169849 SYMPTOMS
When you run a Microsoft Outlook Web Access Client and read a message,
Outlook or Microsoft Exchange Client will not show the message as read
until that client reads a message.
CAUSE
Exchange Client only updates the read/unread status of messages when it
makes a change to a message. As a result, if a message is read by a Web
client, it will continue to show up as unread in Outlook or Exchange Client
until that client makes a change (reads a message). This behavior is by
product design.
| Modification Type: | Minor | Last Reviewed: | 4/28/2005 |
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| Keywords: | kbinfo kbtshoot kbusage KB169849 |
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