Err Msg: Hotfix Internal Consistency Error: Invalid Tree Pointer (168891)
The information in this article applies to:
- Microsoft Windows NT Server 4.0
- Microsoft Windows NT Workstation 4.0
This article was previously published under Q168891 SYMPTOMS
When you install a hotfix for Windows NT version 4.0 using the Hotfix.exe
tool, the following error message may occur:
Hotfix:The fix is already installed.
Hotfix:Internal consistency error: Invalid Tree pointer = <xxx>
CAUSE
This error message occurs when the hotfix has already been applied or a
hotfix with an identical name has been installed. The Hotfix.exe tool
cannot write the information in the registry because the key already
exists.
RESOLUTION
Remove the previous installation before reapplying a hotfix. To remove the
previous installation, follow these steps:
- Click the Start button, point to Programs, and then click Command
Prompt.
- Change to the folder in which the hotfix you want to remove is located.
- Type either of the following lines:
- hotfix.exe /remove
- hotfix.exe /r
Modification Type: | Major | Last Reviewed: | 8/9/2001 |
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Keywords: | kberrmsg KB168891 |
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