No RAS-Capable Devices to Add in Remote Access Setup (168731)



The information in this article applies to:

  • Microsoft Windows NT Server 4.0
  • Microsoft Windows NT Workstation 4.0

This article was previously published under Q168731

SYMPTOMS

When you are running Remote Access Setup, the following error message may be displayed:
There are no RAS capable devices to add. Do you want to invoke the Modem installer to enable you to add a modem?
When you add a modem, the Add RAS Device dialog box appears, but you are unable to select a device.

CAUSE

There are no Telephony service providers installed.

RESOLUTION

To resolve this issue, follow these steps:

  1. In Control Panel, double-click Telephony.
  2. Click the Telephony Drivers tab.
  3. Verify that there is a service provider installed. Windows NT installs the Unimodem service provider by default.

Modification Type:MajorLast Reviewed:8/9/2001
Keywords:kbDialUp kberrmsg kbnetwork KB168731