No Error Message But NetMeeting Setup Does Not Finish (168397)



The information in this article applies to:

  • Microsoft NetMeeting 2.0 for Windows 95
  • Microsoft NetMeeting 2.0 for Windows NT 4.0
  • Microsoft NetMeeting 1.0 for Windows 95

This article was previously published under Q168397

SYMPTOMS

When you try to install Microsoft NetMeeting on a drive with insufficient free disk space, you may receive the following message:
To install this program, you need 14000 KB disk space on drive C:. It is recommended that you free up the required disk space before you continue. Do you still want to continue?
If you click Yes, the Setup process appears to continue and finish, but the program may not be set up successfully.

RESOLUTION

To resolve this problem, free at least 16 MB of space on the destination drive, and then run NetMeeting Setup again. To free space on your destination disk, empty the Recycle Bin, and uninstall any unneeded programs. For information on how to remove unneeded programs from your computer, click Start, and then click Help. Type "removing programs" (without quotation marks) in the "Type the first few letters of the word you're looking for" box, click programs from your computer in the "Click the index entry you want, and then click display" box, and then click display.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft NetMeeting versions listed above. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Modification Type:MajorLast Reviewed:11/14/2003
Keywords:kbsetup KB168397