OFF97: Setup Errors Appear Inserting Disks 22 or 27 (167717)
The information in this article applies to:
- Microsoft Windows 95
- Microsoft Office 97 for Windows
- Microsoft Excel 97 for Windows
- Microsoft Access 97
- Microsoft Word 97 for Windows
- Microsoft PowerPoint 97 for Windows
- Microsoft Outlook 97
This article was previously published under Q167717 SYMPTOMS
When you install Microsoft Office 97 from disks, one the following error
messages appears:
Microsoft Office 97 Standard Edition
Setup was unable to locate the file 'Office\Forms\SCDCNCLL.ICO'
within the compressed source file 'MSO97_22.CAB'
Microsoft Office 97 Professional Edition
Setup was unable to locate the file 'Office\Forms\SCDCNCLL.ICO'
within the compressed source file 'MSO97_27.CAB'
CAUSE
This problem occurs when either of the following conditions are true:
- In the English (United States) version of Microsoft Windows 95, regional
settings for the computer are set to Spanish (Mexican) or Spanish
(Traditional Sort).
-or-
- In the Spanish version of Windows 95, regional settings for the computer
are set to Espanol (Mexico).
WORKAROUND
Depending on the language version of Windows 95 you are using, use one of
the following methods to work around this problem.
Method 1: English Version of Windows 95
In the Windows 95 Control Panel, change the regional settings to English
(United States), and then run the Microsoft Office 97 Setup program.
Method 2: Spanish Version of Windows 95
In the Windows 95 Control Panel, change the regional settings to Ingles
(Estados Unidos), and then run the Microsoft Office 97 Setup program.
STATUS
Microsoft has confirmed this to be a problem in the Microsoft products
listed at the beginning of this article. We are researching this problem
and will post new information here in the Microsoft Knowledge Base as it
becomes available.
MORE INFORMATION
The regional settings in the Windows 95 Control Panel affect the way
programs display and sort dates, times, currency, and numbers.
| Modification Type: | Major | Last Reviewed: | 5/23/2003 |
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| Keywords: | kberrmsg kbprb kbsetup KB167717 |
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