Error Message Moving or Deleting Inbox Messages (166752)



The information in this article applies to:

  • Microsoft Windows CE for the Handheld PC, Versions 1.0

This article was previously published under Q166752

SYMPTOMS

When you attempt to move or delete a message from Inbox, you may receive one of the following error messages:
Can't move message.: Can't write message (Storage error 14)
-or-
Error deleting message.: Can't update message (Storage error 21)

CAUSE

This behavior occurs when there is not enough available storage memory on your Handheld PC (H/PC) to complete the operation.

RESOLUTION

To resolve this problem, follow these steps:
  1. Tap OK to close the error message.
  2. Tap the Start button, tap Settings, and then double-tap System.
  3. Tap the Memory tab, move the slider to the right to increase available storage memory, and then tap OK.

Modification Type:MajorLast Reviewed:9/3/2002
Keywords:kberrmsg KB166752