WD: Mail Merge Main Document Restored to Normal Word Document (166742)



The information in this article applies to:

  • Microsoft Word for Windows 6.0
  • Microsoft Word for Windows 6.0a
  • Microsoft Word for Windows 6.0c
  • Microsoft Word for Windows 95
  • Microsoft Word for Windows 95 7.0a

This article was previously published under Q166742

SYMPTOMS

When you open a mail merge main document, the file is no longer a mail merge main document.

This problem occurs when the following are true:
  • Your mail merge main document is attached to a Microsoft Access data source. -and-

  • You save your mail merge main document in Rich Text Format (*.rtf).
NOTE: This problem occurs when you attach your data source by either DDE or ODBC.

WORKAROUND

Reset your document as a mail merge main document by clicking Mail Merge on the Tools Menu. Reset the type of document (Step #1 - Main Document) and reattach your Microsoft Access data source (Step #2 - Data Source) to your mail merge main document.

NOTE: You may want to save your mail merge main document in Word format to prevent this problem from recurring.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

MORE INFORMATION

For additional information, please see the following articles in the Microsoft Knowledge Base:

161978 Word 97: RTF Format Given to File Send in Word 6.0/95

162602 Questions About Saving in the Word 6.0/95 File Format


Modification Type:MinorLast Reviewed:8/17/2005
Keywords:kbbug kbinterop kbmerge kbusage KB166742