Creating an SFM volume on large partition causes a Stop 0x24 (166571)
The information in this article applies to:
- Microsoft Windows NT Server 4.0 Terminal Server Edition
- Microsoft Windows NT Server 4.0
This article was previously published under Q166571 SYMPTOMS
Shortly after you create a Macintosh volume on a partition larger than
approximately seven (7) GB with a large number of files, the system
may crash with a STOP 0x24 error in NTFS_FILE_SYSTEM (NTFS.SYS).
CAUSE
The AppleTalk protocol driver Afp.sys, depletes the memory pool allocated
to non-paged pool while indexing a Services for Macintosh (SFM) volume.
This problem may also occur when the Services for Macintosh (SFM) server
is experiencing performance problems, Event ID 12053 errors, or indexing
problems. See the following Microsoft Knowledge Base articles for more
information:
ARTICLE-ID: 136300
TITLE : Event ID 12053 or 12054 Caused by Macintosh Client Disconnect
ARTICLE-ID: 147909
TITLE : Troubleshooting MacVolume Creation Errors
RESOLUTION
To resolve this problem, obtain the latest service pack for Windows NT 4.0 or Windows NT Server 4.0, Terminal Server Edition. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
152734 How to obtain the latest Windows NT 4.0 service pack
For your convenience, the English version of this post-SP3 hotfix has been
posted to the following Internet location. However, Microsoft recommends
that you install Windows NT 4.0 Service Pack 4 to correct this problem.
To work around this problem, increase the non-paged pool memory available
to kernel or reduce the number of files on the SFM volume. The amount of
non-paged pool available to kernel is a fixed value that is based upon the
total RAM in the system. If you increase the RAM you will increase the non-
paged pool available to kernel.
STATUSMicrosoft has confirmed that this is a problem in Windows NT 4.0 and Windows NT Server 4.0, Terminal Server Edition. This problem was first corrected in Windows NT 4.0 Service Pack 4.0 and Windows NT Server 4.0, Terminal Server Edition Service Pack 4.
Modification Type: | Minor | Last Reviewed: | 4/1/2006 |
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Keywords: | kbbug kberrmsg kbfix KB166571 |
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