Missing Internet Explorer Shortcut Icon (166440)
The information in this article applies to:
- Microsoft Internet Explorer 4.0 for Windows 95
This article was previously published under Q166440 SYMPTOMS
If you install Internet Explorer 4.0 in a folder whose name is longer than
78 characters, the Internet Explorer icon is missing from the Start menu.
If you are using Shell Integration, the shortcut is also missing from the
Quick Launch toolbar.
CAUSE
The GRPCONV module (a component of Internet Explorer), which is responsible
for creating the shortcuts, is limited to processing individual folder
names of 80 characters or less.
RESOLUTION
To work around this issue, use one of the following methods:
- Remove the extra folders and manually create the shortcuts. To add
Internet Explorer to the Quick Launch toolbar, drag an Internet
Explorer shortcut to the toolbar.
- Install Internet explorer in a folder whose path is fewer than 78
characters long.
MORE INFORMATION
The GRPCONV module accesses folders of 80 characters or less (including
the drive letter delimiter and the folder delimiter). If the folder name
is too long, a truncated folder that contains the first 78 characters of
the long file name is created in the same installation path. Any shortcuts
point to this truncated folder, resulting in invalid shortcuts.
Modification Type: | Major | Last Reviewed: | 11/6/2003 |
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Keywords: | kbsetup kbui KB166440 |
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