XFOR: Access Violation During Internet Mail Wizard (166080)
The information in this article applies to:
- Microsoft Exchange Server 5.0
- Microsoft Exchange Server 5.5
This article was previously published under Q166080 SYMPTOMS
When you (the administrator) set up the Microsoft Exchange Server Internet
Mail Service (IMS) with the Internet Mail Wizard, you may get an access
violation upon starting services. Subsequently, the IMS is not created.
When you look at the Drwtsn32.log, it should show an entry similar to the
following:
Application exception occurred:
App: MSEXCIMC.dbg (pidA9)
When: D/MM/YYYY @ hh:mm: s.sss
Exception number: c0000005 (access violation)
The Event Viewer Application log should reveal the following event:
Event ID: 4097
Source: DrWatson
Category: None
Description: The application; MSEXCIMC.dbg; generated an application
error The error occurred on D/MM/YYYY @ hh:mm: s.sss The exception
generated was c0000005 at address 0042db78 ().
CAUSE
The IMS Administrator mailbox selected during the IMS Setup Wizard process
is missing its X.400 address space.
RESOLUTION
To resolve this problem, choose one the of the following options:
- Select a different mailbox or distribution list as the IMS administrator
mailbox using the Internet Mail Wizard.
- Select the Create/Use the Mailbox Called Administrator option as the
IMS administrator mailbox using the Internet Mail Wizard.
- Recreate the X.400 E-mail address space for the IMS Administrator
mailbox and run through the Internet Mail Wizard again.
MORE INFORMATION
For more information on the IMS, please refer to Books Online included with
Microsoft Exchange Server.
| Modification Type: | Minor | Last Reviewed: | 4/28/2005 |
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| Keywords: | kbprb kbsetup kbusage KB166080 |
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