IPF in Word Viewer When Document Opened on Server (166064)
The information in this article applies to:
- Microsoft Word Viewer 97-2000
- Microsoft Office Word 2003
- Microsoft Word 2002
- Microsoft Word 2000
- Microsoft Word 97 for Windows
This article was previously published under Q166064 SYMPTOMS In Microsoft Word Viewer 97-2000, if you try to open a
document from the Open dialog box (on the
File menu, click Open) by typing a UNC
(Universal Naming Convention) path to a directory, you may receive an Invalid
Page Fault. CAUSE This problem occurs when you are working on a Windows NT
network share and all the following conditions are true:
- The server that contains the document is in a different
domain than the domain that you are currently validated on.
- You have been granted adequate permissions to access the
document.
- You do not have a mapped drive to the server and share that
contain the document.
If it was working correctly, after you typed in the UNC
location to the file and tried to open the file, Windows NT would display a
dialog box that asks for your domain and password. If the information that you
supplied was correct and if you had been given permissions to access the file,
the document would open. RESOLUTIONThis problem is fixed in the Microsoft Office Word Viewer 2003. For additional information on how to obtain the latest version of the Microsoft Word Viewer, click the following article number to view the article in the Microsoft Knowledge Base: 891090How to obtain the latest Microsoft Word Viewer WORKAROUND To work around this problem, use one of the following
methods. Method 1: Map the Network Drive Map a drive to the server and share that contains the document,
and then open the document by6 using the drive letter (instead of the UNC
path). Method 2: Copy and Paste to Network Drive- Connect to the server and share from Microsoft Windows
Explorer and copy the document.
- Connect to a server and share in a domain that you are
currently validated on, and then paste the document there.
You should be able to open the document by using a UNC path to
the server and share where you are validated. Method 3: Copy and Paste to Local Drive- Connect to the server and share from Windows Explorer, and
then copy the document.
- Paste the document to your local hard disk, and then open
it from there.
STATUSMicrosoft
has confirmed that this is a problem in the Microsoft products that are listed
in the "Applies to" section of this article. This problem was first corrected in Microsoft Office Word Viewer 2003.MORE INFORMATIONYou can use the Microsoft Word 97-2000 Viewer to view
documents that were created in Microsoft Word 97, in Microsoft Word 2000, in
Microsoft Word 2002, and in Microsoft Office Word 2003.REFERENCES
For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
165908
Description of the Microsoft Word Viewer 97-2000
Modification Type: | Minor | Last Reviewed: | 12/17/2004 |
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Keywords: | kbbug kbnetwork kbusage KB166064 |
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