OL97: Removing Outlook Removes New Form Option from Exchange (165864)
The information in this article applies to:
This article was previously published under Q165864 SYMPTOMS
If you remove Microsoft Outlook 97 to revert to the using Microsoft
Exchange 4.0 client, the remaining Exchange client will no longer hav
e the New Form command on its Compose menu.
CAUSE
Removing Outlook removes some Windows Registry entries necessary to the
full operation of the Exchange client.
RESOLUTION
After removing Outlook, you should reinstall the Exchange client to assure
a fully functional program.
STATUS
Microsoft has confirmed this to be a problem in Microsoft Outlook 97.
We are researching this problem and will post new information here in the
Microsoft Knowledge Base as it becomes available.
| Modification Type: | Major | Last Reviewed: | 10/26/2000 |
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| Keywords: | kbbug kberrmsg KB165864 |
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