WD: Fields in Header/Footer Not Merged in E-Mail Attachment (165772)



The information in this article applies to:

  • Microsoft Word for Windows 95
  • Microsoft Word for Windows 95 7.0a

This article was previously published under Q165772

SYMPTOMS

When you perform a mail merge and send the result as an attachment in an e-mail message, the merge fields contained in the header and footer of the document are not merged. The merge fields contained in the body of the document are merged correctly.

NOTE: This behavior is different from Microsoft Word for Windows versions 6.0, 6.0a, and 6.0c.

WORKAROUND

To work around this problem, use the following steps to merge the document to e-mail without the "Send as Attachment" option:
  1. Open your mail merge main document.
  2. On the Tools menu, click Mail Merge.
  3. From the Mail Merge Helper, click Merge.
  4. In the Merge dialog box, change the Merge To box to Electronic Mail.
  5. Click Setup, click to clear the "Send Document as an Attachment" check box, and then click OK.
  6. Click Merge to perform your mail merge.
NOTE: The merge fields will be merged correctly in both the body and header and footer area of the e-mail message; however, the text in the e-mail message may not be formatted the way you want it to be formatted.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

Modification Type:MinorLast Reviewed:8/17/2005
Keywords:kbbug kbmerge KB165772