Add Printer Wizard Cannot Find Needed Files on CD-ROM (165678)
The information in this article applies to:
- Microsoft Windows NT Server 4.0
- Microsoft Windows NT Workstation 4.0
This article was previously published under Q165678 SYMPTOMS
When you add a printer using the Add Printer Wizard, at the end of the
installation process you are prompted for the location of the printer
files. Even though you specify the path to the Windows NT CD-ROM, you may
still be prompted for the location of the printer driver files.
CAUSE
The Msprint.inf and Msprint2.inf files are located in the <Windows>\Inf
folder, where <Windows> is the folder in which Windows NT was installed.
RESOLUTION
Rename the Msprint.inf and Msprint2.inf files in the <Windows>\Inf folder
to Msprint.old and Msprint2.old. After doing so, run the Add Printer
Wizard again.
MORE INFORMATION
The Msprint.inf and Msprint2.inf files are Windows 95 printer .inf files.
When the Add Printer Wizard is run, it uses these files instead of the
Ntprint.inf file and prompts for the wrong files.
Modification Type: | Major | Last Reviewed: | 9/7/2001 |
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Keywords: | kbprint KB165678 |
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