Service Pack 2 Uninstall Directory Gets Overwritten (165542)
The information in this article applies to:
- Microsoft Windows NT Workstation 4.0
- Microsoft Windows NT Server 4.0
This article was previously published under Q165542 SYMPTOMS
If you uninstall Windows NT 4.0 Service Pack 2, the uninstall procedure
may not restore the original files.
CAUSE
If you apply Windows NT 4.0 Service Pack 2 (SP2) a second time with the
Create Uninstall Directory option chosen, the uninstall procedure may not
restore the original files.
In this scenario, the pre-SP2 files in the uninstall directory may be
replaced with Service Pack 2 files already in the Windows NT directory
tree. The files are copied without warning. Future use of the Service
Pack 2 uninstall feature may copy Service Pack 2 files back into the
Windows NT directory tree instead of the original files.
RESOLUTION
To maintain the state of the files prior to the first application of
Service Pack 2, use one of the following options:
- When re-installing Service Pack 2, select "No, I do not want to create
an Uninstall directory."
-or-
- Prior to re-installing the Service Pack, make a backup copy of the
$NtServicePackUninstall$ directory. After you apply the service pack
again and choose to create an uninstall directory, you may replace the
$NtServicePackUninstall$ directory with the backup copy.
If you wish to save the state of the files prior to the re-application
of Service Pack 2 and use the Uninstall feature as currently designed,
simply reapply Service Pack 2 with the uninstall directory creation
option enabled.
STATUS
Microsoft has confirmed this to be a problem in Windows NT version 4.0
Service Pack 2. We are researching this problem and will post new
information here in the Microsoft Knowledge Base as it becomes available.
| Modification Type: | Major | Last Reviewed: | 8/8/2001 |
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| Keywords: | kbbug kbsetup KB165542 |
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