MSB: You receive an error message when you install and then try to start Scholastic's Magic School Bus (165449)


The information in this article applies to:

  • Scholastic's Magic School Bus series: Explores Inside the Earth 1.0
  • Scholastic's Magic School Bus series: Explores in the Age of Dinosaurs for Windows
This article was previously published under Q165449

SYMPTOMS

After you install one of the programs listed in the "Applies to" section and then try to start the program, you receive the following error message:
This program has performed an illegal operation and will be shut down. If the problem persists, contact the program vendor.
If you click the Details button in the error message dialog box, you receive the following error message:
MSBXXXX caused an invalid page fault in module msbXXXX.exe at 0137:00...
In this error message, XXXX is the specific program that you are using, such as Magic School Bus (MSB) Explores the Earth.

Magic School Bus then switches your desktop resolution to 640x480. If your desktop settings were set to a setting greater than 640x480, the desktop will not return to your previous settings when you close the Details window.

CAUSE

This problem occurs if your computer's system date is set for the year 2038 or a later date.

WORKAROUND

Set your computer's system date to any year before 2038 to resolve this problem.

To change your system date, follow these steps:
  1. Click Start, point to Settings, and then click Control Panel.
  2. Double-click Date/Time.
  3. From the Date & Time tab, enter the present date (any date before the year 2038 will work), and then click OK.
Modification Type:MinorLast Reviewed:8/17/2005
Keywords:kbenv kberrmsg kbfix kbprb KB165449
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