XCLN: Client Deletes Existing PST in Absence of Filescan Rights (165442)



The information in this article applies to:

  • Microsoft Exchange Client 4.0
  • Microsoft Exchange Client 5.0
  • Microsoft Exchange Windows NT client 4.0
  • Microsoft Exchange Windows NT client 5.0

This article was previously published under Q165442

SYMPTOMS

When you configure a profile for the Microsoft Exchange Client for Windows NT, the personal folders (.pst) file may be deleted. This can occur if the .pst file is located on a Novell NetWare server and the account creating the profile has had filescan rights revoked.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft Exchange clients, version 4.0, listed at the beginning of this article. This problem was corrected in Microsoft Exchange Server 4.0 U.S. Service Pack 4. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K

Microsoft has confirmed this to be a problem in the Microsoft Exchange clients, version 5.0, listed at the beginning of this article. This problem has been corrected in the latest U.S. Service Pack for Microsoft Exchange Server 5.0. For information on obtaining the Service Pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K

MORE INFORMATION

Novell NetWare is manufactured by Novell, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

Modification Type:MinorLast Reviewed:8/17/2005
Keywords:kbbug kbfix kbusage KB165442