WD97: Items Missing from Message Using "Send To Mail Recipient" (165160)


The information in this article applies to:

  • Microsoft Word 97 for Windows
This article was previously published under Q165160

SYMPTOMS

When you use the Send To Mail Recipient in Microsoft Word, the following items will be not be sent as part of the e-mail message:

  • OLE Objects
  • Tables
  • Document Formatting
  • Clipart
NOTE: The text of the Word document is sent to the mail recipient.

WORKAROUND

To work around this problem, use the following steps:

  1. Save and close your Word document.
  2. In Microsoft Outlook, ensure that Word is selected as your e-mail editor.

    NOTE: If you do not have Microsoft Outlook installed, you will need to run Office 97 setup to install Outlook.

    For additional information, please see the following article(s) in the Microsoft Knowledge Base:

    159476 How to Enable, Disable Microsoft Word as the E-Mail Editor

  3. Start a new mail message and place the insertion point in the message area. Then, on the Insert menu, click File.
  4. Click the document you saved in Word, clear the "As attachment" check box, and then click OK.
Modification Type:MajorLast Reviewed:5/26/2001
Keywords:kbbug kbusage KB165160
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