SBFM97: Cannot Find the Aapc.hlp in Canadian SBFM (164283)

SYMPTOMS

In the Canadian version of the Microsoft Small Business Financial Manager (SBFM), when you use one of the Help topics under "Using What-If Scenarios" in Small Business Financial Manager Help, the following error message appears:

Cannot find the aapC.Hlp file.
Do you want to try to find this file yourself?

If you click Yes, you find that the Help file is not installed.

CAUSE

This problem occurs when the following conditions are true:

You click Financial Manager Help Topics on the Help menu and click "How to Use Financial Manager." -and-
You display the topic "Creating and Using What-If Scenarios." -and-
You display one the following subtopics:
Analysis selling an asset
Analyze your cost of sales
Analyze your sales revenue
Analyze your AP, AR, and Inventory
Analyze buy vs. lease options

This problem occurs because this section of the Help file fails to refer to the correct Help file name.

WORKAROUND

To work around this problem, rename the installed Help file. To do this, use the following steps:

On the Start menu, point to Find, and then click Files Or Folders. Then, search for the SBFM Help file, Aap.hlp.

This file is installed by default in the folder that contains the SBFM, which is in the folder that contains Microsoft Excel.
Copy the file Aap.hlp
Rename the copy of Aap.hlp to Aapc.hlp.

For more information about how to perform this task in Windows, see your Windows printed documentation or Windows Help.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article. This problem has been fixed in the updated versions of the Quickbooks driver and Msapp.dll.

The following file is available for download from the Microsoft Download Center:

Sbfm97qb.exe

For additional information about how to download Microsoft Support files, click the following article number to view the article in the Microsoft Knowledge Base:

119591 How to Obtain Microsoft Support Files from Online Services

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