Error Message: You Are Missing the Software Required... (164277)



The information in this article applies to:

  • Microsoft Comic Chat 1.0, when used with:
    • the operating system: Microsoft Windows 95
  • Microsoft Comic Chat 1.1, when used with:
    • the operating system: Microsoft Windows 95
  • Microsoft Comic Chat 1.0 for Windows NT 4.0
  • Microsoft Comic Chat 1.1 for Windows NT 4.0
  • Microsoft Chat 2.0 for Windows 95
  • Microsoft Chat 2.0 for Windows NT 4.0

This article was previously published under Q164277

SYMPTOMS

When you attempt to install Additional Chat Characters Pack on a computer on which Comic Chat version 1.0 is installed, you may receive the following error message:
You are missing the software required for Microsoft Comic Chat Art Pack 1 Install!

CAUSE

Additional Chat Characters Pack is not compatible with Comic Chat version 1.0. To install Additional Chat Characters Pack, Comic Chat version 1.1 or Microsoft Chat version 2.0 must be installed on your computer.

RESOLUTION

To resolve this problem, Install Comic Chat version 1.1 or Microsoft Chat version 2.0 before you attempt to install Additional Chat Characters Pack.

To download these programs, please see the following Microsoft World Wide Web site: NOTE: Because the Microsoft Web site is regularly updated, the site address may change without notice. If this occurs, link to the Microsoft home page at the following address:

Modification Type:MajorLast Reviewed:6/30/2004
Keywords:kberrmsg kbsetup KB164277