PI: Image Just Opened Is Not Visible in Picture Pane (163764)
The information in this article applies to:
- Microsoft Picture It! 1.0
This article was previously published under Q163764 SYMPTOMS
When you open an image in Picture It! it may appear on the filmstrip, but
not in the main picture pane. You may also see the Windows desktop behind
the Get It buttons.
CAUSE
This problem has been reported with the following display drivers:
Trident 9660/968x/938x Linear Accelerated for PCI, version 1.31.19
RESOLUTION
Install the newest version of the display driver, or try a different but
compatible driver.
The third-party products discussed here are manufactured by vendors
independent of Microsoft; we make no warranty, implied or otherwise,
regarding these products' performance or reliability.
Display drivers are available through technical support for the video chip
and video card manufacturers and via their home pages on the World Wide Web
(Internet).
For information about how to contact Trident, query in the Knowledge
Base for one of the following articles:
65416
Hardware and Software Third-Party Vendor Contact List, A-K
60781
Hardware and Software Third-Party Vendor Contact List, L-P
60782
Hardware and Software Third-Party Vendor Contact List, Q-Z
The third-party contact information included in this article is provided to
help you find the technical support you need. This contact information is
subject to change without notice. Microsoft in no way guarantees the
accuracy of this third-party contact information.
Modification Type: | Major | Last Reviewed: | 3/25/2001 |
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Keywords: | KB163764 |
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