LapLink Does Not Recognize Infrared COM Port (163674)


The information in this article applies to:

  • Microsoft Windows 95 OEM Service Release 1
  • Microsoft Windows 95 OEM Service Release 2
  • Microsoft Windows 95 OEM Service Release 2.1
This article was previously published under Q163674

SYMPTOMS

When you attempt to use LapLink with virtual COM ports created by an infrared adapter, you may receive the following error message:
This port is unavailable: it may not be physically present in this computer. If no other communications program is currently running, check for a mouse or other serial device on this port."

CAUSE

LapLink accesses the hardware directly to determine the status of the COM port and does not recognize virtual COM ports created using the infrared adapter.

RESOLUTION

To work around this problem, use either of the following methods:
  • Contact LapLink for a possible resolution.
  • Use the Direct Cable Connection tool included with Windows 95.

MORE INFORMATION

LapLink for Windows is manufactured by Traveling Software, Inc., a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.
Modification Type:MajorLast Reviewed:9/30/2003
Keywords:KB163674
©2003 Microsoft Corporation. All rights reserved.