WD97: Word Hangs When Printing Open Document from Open Dialog Box (163135)
The information in this article applies to:
- Microsoft Word 97 for Windows
This article was previously published under Q163135 SYMPTOMS
Word 97 stops responding (hangs) if you attempt to print a document from
the Open dialog box (File menu) while the document is already open in
Word.
This problem occurs if you select the Print command from the shortcut menu
or the Commands and Settings menu in the Open dialog box.
WORKAROUND
To work around this problem, use either of the following methods:
- Close the document and then print it from the Open dialog box.
-or-
- Close the Open dialog box, switch to the open document (if not the
active document), and then click Print on the File menu.
STATUSMicrosoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
This problem has been corrected in Word 2000.
MORE INFORMATION
Turning off background printing or print spooling does not resolve this
problem.
Modification Type: | Major | Last Reviewed: | 9/7/2001 |
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Keywords: | kbprint kbualink97 KB163135 |
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