Cannot Resolve Hostname with DNS (162712)


The information in this article applies to:

  • Microsoft Windows NT Server 3.51
  • Microsoft Windows NT Server 4.0
  • Microsoft Windows NT Workstation 3.51
  • Microsoft Windows NT Workstation 4.0
This article was previously published under Q162712

SYMPTOMS

You may be unable to resolve a computer's hostname with Domain Name System (DNS) name resolution even though your settings are mapped to a known good DNS server.

CAUSE

This behavior can occur if the AFD Networking Support Environment (Afd.sys) is either disabled or has not started properly.

RESOLUTION

To resolve this issue, follow these steps:
  1. In Control Panel, double-click Devices.
  2. Click AFD Networking Support Environment.
  3. Click Startup.
  4. Click Automatic, and then click OK.
  5. Click Close, and then shut down and restart the computer.
  6. In Control Panel, double-click Devices. Verify that the AFD Networking Support Environment is started.

STATUS

Microsoft is researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.
Modification Type:MajorLast Reviewed:8/10/2001
Keywords:kbnetwork KB162712
©2002 Microsoft Corporation. All rights reserved.