"Fatal Exception 0E" May Occur During Critical Suspend (162211)



The information in this article applies to:

  • Microsoft Windows 95

This article was previously published under Q162211

SYMPTOMS

On a computer equipped with advanced power management (APM), a "Fatal Exception 0E" error may occur in VPOWERD if a critical suspend occurs while the computer is already in the process of suspending normally.

CAUSE

The Windows 95 power-management driver does not properly handle a new critical suspend request while it is processing a normal suspend request.

RESOLUTION

STATUS

This problem no longer occurs in Windows 98. To resolve this problem, install the current version of Windows. For information about the current version of Windows, visit http://www.microsoft.com/windows.

MORE INFORMATION

This issue may occur if you manually suspend the computer when the computer's battery is critically low. Under such conditions, the low- battery condition could cause a critical suspend request to be issued by the computer's BIOS. If a critical suspend request is issued while Windows 95 is already processing the normal suspend request, the problem can occur.


Modification Type:MinorLast Reviewed:9/22/2005
Keywords:kbHotfixServer kbQFE kberrmsg kbHardware kbprb KB162211