Querying Powered-Off PC Card Modem Hangs Computer (161994)


The information in this article applies to:

  • Microsoft Windows 95 OEM Service Release 2
  • Microsoft Windows 95 OEM Service Release 2.1
This article was previously published under Q161994

SYMPTOMS

When a program attempts to identify or check the status of a PC Card modem, the program may stop responding (hang) or cause the computer to hang if the modem has been powered off using power management features.

CAUSE

If a PC Card modem is powered off with power management features, it is not powered on when card services calls are made. Tools making such calls do not work if the modem is powered off. This may cause a bus hang, causing the program or computer to hang.

RESOLUTION

STATUS

This problem no longer occurs in Windows 98. To resolve this problem, install the current version of Windows. For information about the current version of Windows, visit http://www.microsoft.com/windows.

MORE INFORMATION


Modification Type:MajorLast Reviewed:9/30/2003
Keywords:kbHardware kbprb KB161994
©2003 Microsoft Corporation. All rights reserved.