OL97: Error Adding Lotus cc:Mail to Profile on Windows NT (161987)
The information in this article applies to:
This article was previously published under Q161987 SYMPTOMS
If you use Microsoft Outlook on Windows NT and try to add the cc:Mail
service to a profile, you may receive the following error message:
VIM32.DLL could not be found and is required to access the cc:Mail
post office when using NT. This DLL can be obtained from Lotus at:
For additional information contact your system administrator or visit
Transend's web site at:
CAUSE
You are missing the required Lotus 32-bit VIM (vendor-independent
messaging) files. Microsoft does not provide these files. If you use
Windows NT and have not previously installed a 32-bit version of Lotus
cc:Mail, these files are not present in your \WINNT\SYSTEM32 directory.
The cc:Mail service from the Office 97 ValuPack requires the presence of
these files on Windows NT.
WORKAROUND
Follow the instructions in the error message to download and install the 32-
bit VIM files to your \WINNT\SYSTEM32 directory.
Unzip Vdlw32.zip and copy these files to your \WINNT\SYSTEM32 directory.
You can then add the cc:Mail service to your profile.
REFERENCES
cc:Mail is manufactured by Lotus Development Corporation, a vendor
independent of Microsoft; we make no warranty, implied or otherwise,
regarding this product's performance or reliability.
For more information about installing the Lotus cc:Mail service, double-
click to open the file Valupk8.hlp in the Microsoft Office 97 ValuPack.
Under the topic "What do you want to know about?" click "Lotus cc:Mail
information service."
Modification Type: | Major | Last Reviewed: | 10/26/2000 |
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Keywords: | KB161987 |
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