TMGR: Updating Microsoft Exchange Offline Profile May Fail (161852)


The information in this article applies to:

  • Microsoft Team Manager
  • Microsoft Schedule+ for Windows 7.0
  • Microsoft Exchange Server 4.0
This article was previously published under Q161852

SYMPTOMS

When working with an offline Microsoft Exchange profile, without having Schedule+ initialized, sending updates from Team Manager for Team Members may cause Microsoft Exchange to quit unexpectedly.

CAUSE

When sending a task update through the offline profile, Microsoft Exchange will attempt to update the user's schedule. If Schedule+ has not been initialized with the offline profile, no user schedule file will be found.

RESOLUTION

To workaround this issue, you must start Schedule+ once for any offline profiles. Once it has been run, the Microsoft Exchange profile will work correctly when Team Manager sends an update.

Microsoft has confirmed this to be a problem in the versions of Microsoft Team Manager, Microsoft Schedule+, and Microsoft Exchange listed above. We are researching this problem and will post new information here as it becomes available.
Modification Type:MinorLast Reviewed:8/17/2005
Keywords:KB161852
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