Wnap.exe GP Faults During a Windows NT Password Change (161767)
The information in this article applies to:
- Microsoft SNA Server 2.11 SP1
- Microsoft SNA Server 3.0
This article was previously published under Q161767 SYMPTOMS
During a Windows NT password change, the SNA Server Windows 3.x client
software may encounter a general protection fault (GPF) and display the
following error:
WNAP caused a General Protection Fault in module WDMOD.DLL at 0015:038E
This problem occurs if the combined user ID and domain name field length
is
seven or eight characters. This problem may also lead to a buffer pool
corruption error on the server, causing SnaBase to fail abnormally with
the
following Windows NT application event log errors:
Event: 624
Source: SNA Server
Creating dump file C:\SNA\traces\snadump.log for SNABASE.EXE
Event: 686
Source: SNA Base Service
SNA Server Internal buffer pool error.
Reason = Invalid Owner Id
Module = C:\SNA\system\SNABASE.EXE
Process = 143
Pool = TRUSTED ELTS
Details = Current Owner Id <value>, Correct ID <value>
NOTE: The SNA Server 2.0, 2.1 and 2.11 Windows 3.x clients do not support
the Windows NT password change feature if the user's password has expired
or if the user is required to change his or her password on the next
logon.
Password change support was added to the SNA Server Windows 3.x client
software in 2.11 Service Pack 1.
CAUSE
The SNA Server client improperly generates the client logon response to
send to the server when the combined user ID and domain are seven or eight
characters long. In some cases, this causes an invalid message to be sent
to the server, leading to an SnaBase buffer pool error.
RESOLUTION
To resolve this problem, obtain the hotfix mentioned below.
STATUS
Microsoft has confirmed this to be a problem in SNA Server version 2.11
Service Pack 1 and 3.0.
A supported fix is now available, and should be
applied only to systems experiencing this specific problem. Unless you are
severely impacted by this specific problem, Microsoft recommends that you
wait for the next Service Pack that contains this fix. Contact Microsoft
Technical Support for more information.
Modification Type: | Major | Last Reviewed: | 10/30/2003 |
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Keywords: | kbbug kbfix kbnetwork KB161767 |
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