OFF97: Camcorder .Avi Plays with Gray or Black Screen (161467)
The information in this article applies to:
- Microsoft Office 97 for Windows
This article was previously published under Q161467
WARNING: The information in this article has not been confirmed or tested
by Microsoft. Some or all of the information in this article has been
taken from unconfirmed customer reports. ANY USE BY YOU OF THE INFORMATION
PROVIDED IN THIS ARTICLE IS AT YOUR OWN RISK. Microsoft provides this
information "as is" without warranty of any kind, either express or
implied, including but not limited to the implied warranties of
merchantability and/or fitness for a particular purpose.
SYMPTOMS
When you play a movie that you record with Microsoft Camcorder, the movie
appears with a dark gray or black screen in all color depths except for "16
Color" in Windows 95 Safe mode. Movies recorded on other computers appear
correctly when you play them.
CAUSE
The problem occurs when you play the movie on an AST Ascentia P-series
laptop computer with a Cirrus Logic video driver (CL-GD7548), basic
input/output system (BIOS) version 1.25. The problem appears to be caused
by a conflict with a Dvideo.dll that is called from the [Drivers32] section
in the System.ini file.
WORKAROUND
To work around this problem, try remarking the VIDS.DRAW=DVIDEO.DLL line in
the System.ini. Doing this appears to solve the problem and allows you to
play the movie correctly in all color depths. To remark (disable) this
setting, do the following:
- In Microsoft Windows 95, click Run on Start menu and, in the Open box,
type:
Then, click OK.
- On the Search menu, click Find. Type the following:
and then click Find Next. Click Cancel.
You should see the [Drivers32] section on the VIDS.DRAW=DVIDEO.DLL
line.
- Insert a semicolon (;) before this line to remark the statement.
- Click Save on the File menu, and then click Close on the File menu.
STATUS
Microsoft is researching this problem and will post new information here
in the Microsoft Knowledge Base as it becomes available.
Modification Type: | Major | Last Reviewed: | 11/22/2000 |
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Keywords: | kbprb KB161467 |
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