Removing Unknown Device in Device Manager Hangs Computer (161220)
The information in this article applies to:
- Microsoft Windows 95 OEM Service Release 2
- Microsoft Windows 95 OEM Service Release 2.1
This article was previously published under Q161220 SYMPTOMS
Removing an unknown device from Device Manager may cause the computer to
stop responding (hang).
CAUSE
The computer's BIOS does not respond correctly to the device removal,
causing the computer to hang.
RESOLUTION
To resolve this issue, use either of the following methods:
- Contact your computer manufacturer about a possible BIOS upgrade.
- If your computer has a USB hub, contact your computer manufacturer to
obtain the Windows 95 OEM Service Release version 2.1 update.
Modification Type: | Major | Last Reviewed: | 9/30/2003 |
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Keywords: | KB161220 |
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