XFOR: PCMTA: The Status Could Not Be Logged (160590)
The information in this article applies to:
- Microsoft Exchange Server 4.0
This article was previously published under Q160590 SYMPTOMS
When the MSMail Connector message transfer agent (PCMTA) tries to log its
current status to the Event Viewer, it might report the following stop
error message:
STOP The status could not be logged. Use the Services icon in Control
Panel to ensure the service is running.
Checking the Services shows the PCMTA services are running, mail is being
transferred, and the expected Microsoft Exchange services are working
properly.
RESOLUTION
Add the Microsoft Exchange Service Account to the local computer's
Administrators group or the Domain Administrators group as follows:
- Add the Microsoft Exchange Service Account to the Administrators group
using the Windows NT User Manager program.
- In Control Panel Services, stop and restart the PCMTA service(s) that
logging is being attempted on.
NOTE: This may also require a synchronization of the servers in the domain
if this is a member server and a reboot of the computer running Microsoft
Exchange Server to activate the new access controls for this user account.
MORE INFORMATION
The Log Status button is located within the Configuration/Connections/MS
Mail Connector Properties under the Connector MTAs tab in the Microsoft
Exchange Server Administrator program.
| Modification Type: | Minor | Last Reviewed: | 4/28/2005 |
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| Keywords: | kbusage KB160590 |
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