PUB97: Web Site PageWizard Fails With Network Installation (160216)

SYMPTOMS

If you are running a shared network copy of Microsoft Publisher 97 and you run the Web Site PageWizard Design Assistant, you may receive the following error message after you click the Create It button:

Publisher cannot create your publication; please run the PageWizard again.

If you click OK, the last dialog box of the Web Site PageWizard reappears.

If you click Create It again, you receive the message again; you must click the Cancel button to exit the dialog.

In addition, if you click Background and Text Colors on the Format menu, the Available Selections list on the Standard tab is empty.

CAUSE

When you run Publisher Setup from a network drive and choose Run From Network, the Background and Color Shemes may not be registered correctly, or at all, in Windows. If you try to run the Web Site PageWizard Design Assistant and there are no registered Background and Color Schemes, you receive the error.

RESOLUTION

On each affected workstation, do the following:

From Windows Explorer, open the network folder that contains the network copy of Publisher.
Open the folder called Backgrnd.
Double-click the file called Scheme.reg. You should see a message similar to this:

Information in <path>\Backgrnd\SCHEME.REG has been successfully entered into the Registry.

You can now run the Web Site PageWizard Design Assistant correctly.

NOTE: If you have many affected workstations, you may wish to distribute shortcuts to this file by, for example, attaching the shortcut to an e-mail message.

STATUS

Microsoft is researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.