Cannot Delete Certain User Profiles (159927)


The information in this article applies to:

  • Microsoft Windows 2000 Server
  • Microsoft Windows 2000 Advanced Server
  • Microsoft Windows 2000 Professional
  • Microsoft Windows NT Workstation 4.0
  • Microsoft Windows NT Server 4.0
This article was previously published under Q159927

SYMPTOMS

When looking at the User Profiles tab of the System tool in Control Panel, the Delete button may be unavailable for certain user profiles.

CAUSE

This occurs whenever the user account associated with that profile is in use. This not only applies to the currently logged on user, but also to any user accounts used by services that start automatically (such as tape backup software).

RESOLUTION

To resolve this problem, log on as a different user or stop the service that is currently using the account associated with the user profile. You can then delete the profile.
Modification Type:MajorLast Reviewed:6/3/2003
Keywords:kbenv kbprb KB159927
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