Computer May Hang When PC Tools Pro 9.0 Is Used with FAT32 (159841)
The information in this article applies to:
- Microsoft Windows 95 OEM Service Release 2
- Microsoft Windows 95 OEM Service Release 2.1
This article was previously published under Q159841 SYMPTOMS
After you install PC Tools Pro 9.0 with the Desktop Utility option, the
computer may stop responding (hang) after you see the following message
when you start the computer:
Analyzing drive C:
Reading system areas
CAUSE
PC Tools Pro 9.0 is not compatible with the FAT32 file system in Windows
95 OEM Service Release 2 (OSR2).
RESOLUTION
To resolve this problem, use either of the following methods:
- Use a text editor (such as Notepad) to edit the Autoexec.bat file and
disable the "Call PCTOOLS.BAT" line. To disable the line, type rem
at the beginning of the line.
- Contact the program's manufacturer for an updated version.
MORE INFORMATION
The third-party product discussed in this article is manufactured by a
vendor independent of Microsoft; we make no warranty, implied or other-
wise, regarding this product's performance or reliability.
Modification Type: | Major | Last Reviewed: | 9/30/2003 |
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Keywords: | kb3rdparty KB159841 |
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