SMS: Setup Only Allows 22 Characters for Service Account (159620)
The information in this article applies to:
- Microsoft Systems Management Server 1.0
- Microsoft Systems Management Server 1.1
- Microsoft Systems Management Server 1.2
This article was previously published under Q159620 SYMPTOMS
When you specify the Service Account in Systems Management Server Setup,
there is not enough room to define a full <domain>\<username> if the
combined account information exceeds 22 characters.
When the Systems Management Server Service Account resides in a trusted
domain, it is necessary to define both the domain name and user name.
The maximum length of a domain name is 15 characters, and the maximum
length of a user name is 20 characters. Adding a character for the
backslash ("\"), the field should allow a total of 36 characters.
WORKAROUND
To work around this problem, shorten the user name used for the Systems
Management Server service account.
If a specific account must be used, install Systems Management Server with
an account that is short enough to fit within the 22 character limit. After
Systems Management Server is installed, do the following:
- Run Setup again.
- Click Operations, then click SMS Service Account.
- Configure Systems Management Server to use the desired account.
STATUS
Microsoft has confirmed this to be a problem in Systems Management Server
versions 1.0, 1.1, and 1.2. We are researching this problem and will post
new information here in the Microsoft Knowledge Base as it becomes
available.
| Modification Type: | Minor | Last Reviewed: | 6/14/2005 |
|---|
| Keywords: | kbnetwork kbsetup KB159620 |
|---|
|