SMS: HelpDesk Chat Fails on Administrator on First Attempt (159541)
The information in this article applies to:
- Microsoft Systems Management Server 1.0
- Microsoft Systems Management Server 1.1
- Microsoft Systems Management Server 1.2
This article was previously published under Q159541 SYMPTOMS
With client computers running Windows 95 with Novell's Client32, Chat in
the HelpDesk functions fails on the first attempt when PermissionRequired
is set to Yes. This problem occurs if the server computer is running
Systems Management Server 1.2 Service Pack 1 on Windows NT Server 3.51
Service Pack 5 or Windows NT Server 4.0.
The Systems Management Server Administrator will lose the Chat dialog
boxes, and the Chat icon will reappear. If you select Chat again, the chat
session becomes available.
WORKAROUND
To work around this problem, set Permission Required to No.
STATUS
Microsoft has confirmed this to be a problem in Systems Management Server
versions 1.0, 1.1, and 1.2. We are researching this problem and will post
new information here in the Microsoft Knowledge Base as it becomes
available.
| Modification Type: | Minor | Last Reviewed: | 6/14/2005 |
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| Keywords: | kb3rdparty kbArtTypeINF kbnetwork KB159541 |
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