TMGR: Text in Notes Included in Reply from Manager (159394)
The information in this article applies to:
This article was previously published under Q159394 SYMPTOMS
When a team member sends an update to the manager with text included in the
Notes field, and the manager replies to the update and adds more text to
the Notes field, the original text will show twice, unless the manager
deletes it when replying.
MORE INFORMATION
When the manager is sending an update to the team member, any previous
notes from the team member are shown in the Notes field so that the manager
can respond to them. When the team member is viewing an update, any
previous sent notes are listed and the replies from the manager are listed.
Because the replies include the original text, that original text will be
duplicated.
The only work around to avoid this duplication is for the manager to delete
the original text when replying. When the manager opens the Notes field,
the text is automatically highlighted to be deleted. If the text is left
highlighted, it will be deleted when the new text is typed.
| Modification Type: | Minor | Last Reviewed: | 8/17/2005 |
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| Keywords: | KB159394 |
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