Windows NT 4.0 May Hang or Crash in Win32k.sys During Setup. (159076)


The information in this article applies to:

  • Microsoft Windows NT Workstation 4.0
  • Microsoft Windows NT Server 4.0
This article was previously published under Q159076

SYMPTOMS

During setup, Windows NT 4.0 may stop responding or crash in Win32k.sys.

CAUSE

A user mode callback occurs on the desktop system thread for a WM_SETICON message, causing the computer to stop responding.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Windows NT version 4.0. This problem was corrected in the latest Microsoft Windows NT 4.0 U.S. Service Pack. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces):

S E R V P A C K

Modification Type:MajorLast Reviewed:8/8/2001
Keywords:kbsetup KB159076
©2002 Microsoft Corporation. All rights reserved.