Errors Using IBM Anti-Virus with FAT32 File System (158853)
The information in this article applies to:
- Microsoft Windows 95 OEM Service Release 2
- Microsoft Windows 95 OEM Service Release 2.1
- Microsoft Windows 95 OEM Service Release 2.5
- Microsoft Windows 98
This article was previously published under Q158853 SYMPTOMS
You may experience either of the following symptoms with IBM Anti-Virus:
- When you are installing IBM Anti-Virus, the Setup program offers to
scan for viruses. If you choose to scan, you may receive an error
message stating that the master boot record could not be read.
- When you are scanning for viruses on a drive using the FAT32 file
system, IBM Anti-Virus may report that errors occurred while it was
checking for viruses. The error log may contain the following
information:
Errors during virus checking: unexpected error code 18
CAUSE
IBM Anti-Virus is not written to work with the new FAT32 file system
included with Windows 95 OEM Service Release 2 and Windows 98.
RESOLUTION
Contact IBM for an updated copy of IBM Anti-Virus.
MORE INFORMATION
The third-party product discussed in this article is manufactured by a
vendor independent of Microsoft; we make no warranty, implied or other-
wise, regarding this product's performance or reliability.
| Modification Type: | Minor | Last Reviewed: | 12/16/2004 |
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| Keywords: | kberrmsg kbprb KB158853 |
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