SMS: Remote Control Display Problems with Trident Video Card (158735)
The information in this article applies to:
- Microsoft Systems Management Server 1.2
This article was previously published under Q158735 SYMPTOMS
The Systems Management Server Quick Windows Viewer will experience display
problems when you remotely control a client computer running Windows for
Workgroups IPX that has a Trident 8900d video card, if the client's color
depth is greater than 256 colors. The Quick Windows Viewer will display
that client's desktop as mostly black, although the icons may be visible.
WORKAROUND
To work around this problem, reduce the color depth on the client computer
to 256 colors or less.
STATUS
Microsoft has confirmed this to be a problem in Systems Management Server
version 1.2. We are researching this problem and will post new information
here in the Microsoft Knowledge Base as it becomes available.
Modification Type: | Minor | Last Reviewed: | 6/14/2005 |
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Keywords: | kbenv kbnetwork kbRemoteProg kbtshoot KB158735 |
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