OL97: Notes Interface Will Not Connect from Outlook (158243)



The information in this article applies to:

  • Microsoft Outlook 97

This article was previously published under Q158243

SYMPTOMS

When running Microsoft Outlook 97, you can set up a connection to a Notes Mailbox. But when Outlook attempts to connect to the Notes Server, you may receive the following error message:
Unable to display folder, invalid entryID.
This error does not occur when running Microsoft Exchange Client.

CAUSE

The Notes Transport does not support enough of the Messaging Application Programming Interface (MAPI) specification to work with Outlook. NotesMail is not a supported configuration.

STATUS

Microsoft is researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

MORE INFORMATION

NotesMail is manufactured by Lotus Development Corporation, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

Modification Type:MajorLast Reviewed:10/26/2000
Keywords:kb3rdparty kbbug KB158243