WD97: Error Message: An Error Occurred While Importing This File (158009)
The information in this article applies to:
- Microsoft Word 97 for Windows
This article was previously published under Q158009 SYMPTOMS
When you try to insert a Clip Art file or a graphic file in Word, the file is not inserted, and you receive the following error message:
Microsoft Word: An error occurred while importing this file. <filename>
CAUSE
When you try to insert a graphic or Clip Art picture into Word 97, a
graphic filter must be available in order for Word to convert the graphic or
Clip Art picture. If Word does not recognize the graphic type, Word
presents the Convert File dialog box.
If the filter for the graphic that you are inserting is not present on this
list, the filter is not installed. Follow the steps in the "Resolution" section of this article to install the graphic filter.
If the graphic filter is listed in the Convert File dialog box, and you select it and click OK, and the graphic still is not inserted, the filter or the graphic may be damaged.
RESOLUTION- Quit Word and/or Office.
- On the Start menu, point to Settings, and then click Control Panel.
- Double-click Add/Remove Programs.
- Click the Install/Uninstall tab.
- In the list of installed software, select either Microsoft Word 97
or Microsoft Office 97. Then click Add/Remove. The Setup program
starts.
- On the Setup screen, click Add/Remove.
- On the Maintenance screen, under Options, select the Converters and
Filters check box. (Do not clear the check box if it already is selected.) Then click Change Option.
- In the Converters and Filters dialog box, select the Graphic Filters check box. (Do not clear the check box if it is selected already.) Then click Change Option.
- On the Graphic filters screen, select each of the graphic
filters that you want to install. Then click OK.
- Click OK to return to Setup Maintenance. Then click
Continue and complete the Setup process.
Modification Type: | Major | Last Reviewed: | 5/26/2001 |
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Keywords: | kbualink97 KB158009 |
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