DisKeeper 1.1 Causes Errors During Windows NT 4.0 Upgrade (157230)


The information in this article applies to:

  • Microsoft Windows NT Server 4.0
  • Microsoft Windows NT Workstation 4.0
This article was previously published under Q157230

SYMPTOMS

When you are upgrading a computer to Windows NT 4.0, you may receive the following error message:
The procedure entry point NTDiskeeper could not be located in the dynamic link library Ntdll.dll.
This error can be generated by either the Dkfat.exe or Dkntfs.exe module, and can occur even if the services are stopped before you begin the upgrade process.

CAUSE

This behavior can occur if you are upgrading a computer on which DisKeeper 1.1 by Executive Software is installed. DisKeeper 1.1 replaces the Windows NT kernel with a modified version.

RESOLUTION

To work around this behavior, uninstall DisKeeper 1.1 before you upgrade the computer to Windows NT 4.0.

MORE INFORMATION

Executive Software has announced an updated version of DisKeeper that is designed for Windows NT 4.0. For additional information, please contact Executive Software.

The third-party product discussed in this article is manufactured by a vendor independent of Microsoft; we make no warranty, implied or other- wise, regarding this product's performance or reliability.
Modification Type:MajorLast Reviewed:8/10/2001
Keywords:kb3rdparty kbsetup KB157230
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