Magic School Bus: Black Screen Before Microsoft Logo with SB 16 (156674)

The information in this article applies to:

Scholastic's Magic School Bus series: Explores in the Age of Dinosaurs for Windows
Scholastic's Magic School Bus series: Explores the Human Body for Windows
Scholastic's Magic School Bus series: Explores Inside the Earth 1.0
Scholastic's Magic School Bus series: Explores the Ocean for Windows 1.0
Scholastic's Magic School Bus series: Explores the Rainforest for Windows 1.0
Scholastic's Magic School Bus series: Explores the Solar System for Windows 1.0

This article was previously published under Q156674

SYMPTOMS

When you start Explores In the Age of Dinosaurs, your system may stop responding (hang) on the black screen prior to the Microsoft logo if you are running with a SoundBlaster 16 and the SoundBlaster 16 version 4.0 sound drivers included with Microsoft Windows 95.

CAUSE

The following versions of the SoundBlaster 16 sound drivers cause this problem:

   SB16SND.DRV   -   4.00
   SB16.VXD      -   4.00.493

RESOLUTION

To resolve this problem, update to the latest version of the SoundBlaster 16 drivers from Creative Labs:

Creative Labs Web Site: http:// www.soundblaster.com
Creative Labs Technical Support: (405) 742-6655

MORE INFORMATION

If you continue to experience this problem, please see the following article(s) in the Microsoft Knowledge Base:

154321 MSB Dinosaurs: Hangs at a Black Screen on Startup

Modification Type:	Minor	Last Reviewed:	8/17/2005
Keywords:	kbHardware kbmm kbprb kbsound KB156674