Cannot Administrate the Microsoft Index Server (156405)



The information in this article applies to:

  • Microsoft Index Server 1.0
  • Indexing Service

This article was previously published under Q156405

SYMPTOMS

When you try to administrate Microsoft Index Server running with Microsoft Internet Information Server (IIS) version 2.0, you may see the following error message with Microsoft Internet Explorer version 3.0:
Internet Explorer cannot open the Internet site
http://<server>/srchadm/admin.htm

The requested header was not found.

CAUSE

By default, the Index Server only allows Administrative accounts and the System account access to the administrative functions of the server. If you only have Allow Anonymous selected in the Microsoft Internet Service Manager Password Authentication, any user is denied access, and the user will get the above error message.

RESOLUTION

Check either Basic (Clear Text) or Microsoft Windows NT Challenge/Response authentication under the Microsoft Internet Service Manager Password Authentication. This will allow users to use any browser for Index Server administration.

Modification Type:MajorLast Reviewed:10/30/2003
Keywords:kbenv KB156405