XADM: SP2 or SP3 Server Upgrade Fails with 281 and 1171 Errors (155522)
The information in this article applies to:
- Microsoft Exchange Server 4.0
This article was previously published under Q155522 SYMPTOMS
When you attempt upgrade Microsoft Exchange Server version 4.0 with
Microsoft Exchange Service Pack 2 (SP2) or 3 (SP3), the following errors
might be displayed:
Error 281 Could not create object X509-Cert because the directory
service reported the following error: An internal processing error has
occurred: directory information tree error. Try restarting the
application or the Microsoft Exchange Server computer, or both.
Error 1171 Exception e0010004 has occurred with parameters -1603 and 0
(Internal ID 20602db). Please contact Microsoft Product Support Services
for assistance.
CAUSE
These errors will be reported when Event Logging on Directory Access is set
to level 4 or above, this is Maximum logging.
WORKAROUND
To workaround these errors, turn event logging down and restart the
upgrade. You can turn down the event logging by following these steps:
- Start the Microsoft Exchange Administrator program.
- Select the Microsoft Exchange Server that you are attempting to upgrade
in the left-hand pane by clicking the correct Site, Servers, and then
the Server name.
- Double-click the Directory Service in the right-hand pane.
- Click the Diagnostics Logging Tab.
- Click Directory Access.
- Set the Logging Level to Medium or below.
- Click OK.
STATUS
Microsoft has confirmed this to be a problem in Microsoft Exchange Server
version 4.0. This problem was corrected in the latest Microsoft Exchange
Service Pack. For information on obtaining the Service Pack, query on the
following word in the Microsoft Knowledge Base (without the spaces):
| Modification Type: | Minor | Last Reviewed: | 4/28/2005 |
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| Keywords: | KB155522 |
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