XADM: SA Hangs if NetWare Client v3.5b is Installed (155289)


The information in this article applies to:

  • Microsoft Exchange Server 4.0
This article was previously published under Q155289

SYMPTOMS

The Microsoft Exchange Server Setup program will hang when it attempts to start the Microsoft Exchange System Attendant (SA) if NetWare Clients version 3.5b or 4.0 for Windows NT are installed. The SA will also hang when restarting the system if NetWare Clients version 3.5b or 4.0 for Windows NT are installed on an existing Microsoft Exchange Server.

CAUSE

NetWare Clients version 3.5b and 4.0 for Windows NT do not handle the MPR logon notification for the SA service properly.

MORE INFORMATION

It is not possible to stop the service. Double clicking the SA service or attempting to change the startup parameters in the Control Panel, Services applet will return the following message:
The service database is locked.

RESOLUTION

The current Beta version of the NetWare Client for Windows NT does not cause this problem. Contact Novell for more information.

The NetWare Client for Windows NT is manufactured by Novell, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.
Modification Type:MinorLast Reviewed:4/28/2005
Keywords:kb3rdparty kbnetwork KB155289
©2004 Microsoft Corporation. All rights reserved.