WD: Problems Running ClipArt Gallery (155275)
The information in this article applies to:
- Microsoft Word for the Macintosh 6.0
- Microsoft Word for the Macintosh 6.0.1
- Microsoft Word for the Macintosh 6.0.1a
- Microsoft Word 98 Macintosh Edition
This article was previously published under Q155275 SYMPTOMS
When you attempt to start ClipArt Gallery, you may receive the following
error message
The server application, source file, or item cannot be found.
Make sure the application is properly installed and that it has
not been deleted, moved, or renamed.
followed by this message (in the Macintosh Finder):
Unable to Load Object Linking and Embedding Libraries
CAUSE
The above error may be caused by one of the following conditions.
Case 1:
The Shared Code Manager and the Shared Code Folder are missing, damaged, or
not installed. The Shared Code Manager is an extension (located in your
System:Extensions folder) that loads the dynamic-link library (DLL) files
stored in the Shared Code Folder. The DLL files are:
- OLE Client Dll
- OLE Reg Dll
- OLE Server Dll
Case 2:
PowerPoint has never been installed, but you installed the ClipArt Gallery
during Office setup.
Case 3:
You did not load the Shared Code Manager. For example, you turned off the
Shared Code Manager in the System 7.5 Extensions Manager; or, if you are
using an earlier version of the System software, you moved the Shared Code
Manager or Shared Code Folder out of the Extensions folder.
RESOLUTION
To resolve this problem, use the appropriate method for your situation.
Case 1:
Remove the Shared Code Manager and the Shared Code Folder and then install
or reinstall PowerPoint 4.0.
Case 2:
Install PowerPoint 4.0.
NOTE: If you have limited disk space, you can run Setup in maintenance mode
to remove the PowerPoint files. Setup will not remove the Shared Code
Manager and Shared Code folder.
Case 3:
Move the Shared Code Manager back into your System:Extensions folder or
turn on the Shared Code Manager in the Extensions Manager (System 7.5).
For additional information, please see the following article in the
Microsoft Knowledge Base:
137758 Troubleshooting ClipArt Gallery Problems on the Macintosh
Modification Type: | Major | Last Reviewed: | 10/4/2002 |
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Keywords: | kbinterop kbprb KB155275 |
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