XCLN: System 11 Error w/Cleared "Show Rules for All Profiles" (154476)


The information in this article applies to:

  • Microsoft Exchange Macintosh client 4.0
This article was previously published under Q154476

SYMPTOMS

When you clear the Show Rules for all Profiles checkbox on the Microsoft Exchange Client for Macintosh, a System 11 error occurs. This only occurs when an Alert Inbox rule has been created using a Microsoft Exchange client for Windows and only on PowerMac computers.

WORKAROUND

  1. Delete all rules with "alerts" from the Windows client. (that is, in Tools, Inbox Assistant, highlight any rule with "alert" and delete.)
  2. Click OK and save the Inbox Rules from the Windows client.
  3. Re-create rules from the Mac client(that is, in Tools, Inbox Assistant, Add...).
  4. Click OK to save the Inbox Rules from the Mac client.
NOTE: This workaround does not apply for sound rules.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Exchange version 4.0. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.
Modification Type:MinorLast Reviewed:4/28/2005
Keywords:kbusage KB154476
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